What I do — and how I do it.
Every engagement is different. Some clients need a full L&D strategy. Some need a skilled facilitator. Some just need extra hands on a project that matters. I work at whatever level you need.
01L&D Strategy & Needs Assessment
Ideal for: organizations that sense something is wrong but aren't sure what to build.
+
L&D Strategy & Needs Assessment
Ideal for: organizations that sense something is wrong but aren't sure what to build.
Before designing anything, I get clear on the real business need. That means listening to stakeholders, analyzing performance data, and identifying the gaps that are costing you the most. The output is a clear picture of what's driving the problem, and a roadmap for how learning can help.
- Stakeholder interviews and performance gap analysis
- Current-state L&D audit
- Capability gap mapping
- Multi-year learning strategy and roadmap
- Build vs. buy recommendations
02Program Design & Development
Ideal for: teams with a clear capability need and no bandwidth to build.
+
Program Design & Development
Ideal for: teams with a clear capability need and no bandwidth to build.
I design programs that people actually want to use. Everything is built around how adults actually learn: engagement first, practice built in, and reinforcement planned from the start.
- Curriculum and content design
- Blended learning architecture
- Job aids, toolkits, and performance support resources
- Measurement and evaluation design
03AI Literacy & Enablement
Ideal for: organizations rolling out AI tools and struggling to drive real adoption beyond the power users.
+
AI Literacy & Enablement
Ideal for: organizations rolling out AI tools and struggling to drive real adoption beyond the power users.
Deploying an AI tool is easy. Getting people to use it in their actual work is hard. I design enablement programs that meet employees where they are, and build practical fluency, not just awareness.
- AI literacy program design and delivery
- Prompt-sharing sessions and hands-on practice workshops
- Adoption strategies for enterprise AI rollouts (Copilot, Claude, and others)
- AI-supported practice tools and learning agents
- Community of practice design
04Competency Modeling & Learning Pathways
Ideal for: organizations undergoing transformation, growth, or significant role changes.
+
Competency Modeling & Learning Pathways
Ideal for: organizations undergoing transformation, growth, or significant role changes.
When roles change due to new systems, new structures, or new strategies, people need a clear picture of what good looks like and a path to get there. Competency frameworks and role-based learning pathways give employees and managers a shared language for development.
- Competency framework design
- Role-based learning pathways
- Skill gap analysis and prioritization
- Integration with LMS/LXP platforms
05Fractional L&D Leadership
Ideal for: organizations that need senior L&D expertise without a full-time hire, or teams that are under-resourced on a critical project.
+
Fractional L&D Leadership
Ideal for: organizations that need senior L&D expertise without a full-time hire, or teams that are under-resourced on a critical project.
Sometimes you need a senior L&D leader for a defined period: to cover a gap, lead a transformation initiative, or stand up a new function. I step in with embedded fractional support that integrates with your team and hits the ground running.
- Interim or fractional L&D Director support
- Team leadership and coaching
- L&D function build-out (intake processes, vendor management, measurement systems)
- Strategic advisory and executive stakeholder engagement
Three steps. No pre-packaged solutions.
Listen
Every engagement starts with a conversation about what you're actually trying to solve. No assumptions, no pre-packaged solutions.
Diagnose
I assess the real performance gap: what's getting in the way, what's already working, and whether learning is the right lever.
Build & Deliver
Whether it's a full program, a facilitated workshop, or a strategic roadmap, I stay close through launch and track what's working.